1. Acceptance of Terms
By utilizing the services of Interfast Couriers, you acknowledge and agree to comply with the terms and conditions outlined herein. These terms are subject to change, and continued use of our services implies acceptance of any modifications.
2. Service Overview
Interfast specializes in local and national courier services, including but not limited to the delivery of documents, packages and pallets. Our offerings may encompass same-day delivery, scheduled pickups, and other service levels as specified.
3. Booking and Order Placement
Customers are responsible for providing accurate and complete information when placing orders. This includes the sender's and recipient's details, as well as precise delivery addresses. Any inaccuracies may result in delays or additional charges.
4. Payment and Fees
Payment for services is required at the time of booking or agreement. We accept various payment methods, and the total cost, will be clearly communicated during the booking process. Additional charges may apply for special services or unforeseen circumstances.
5. Delivery Time-frames
While we strive for punctuality, delivery time-frames are estimates and not guaranteed. Factors such as traffic, weather conditions, or other unforeseen events may impact delivery schedules. Interfast is not liable for delays beyond our control.
6. Packaging Guidelines
Customers are responsible for securely packaging their items to prevent damage during transit. Interfast is not liable for damage to improperly packaged items.
7. Prohibited Items
Certain items may be prohibited for transportation due to legal, safety, or regulatory reasons. Customers are responsible for ensuring that their shipments comply with all applicable laws and regulations. Contact our customer service team for more information.
8. Tracking and Proof of Delivery
Only our customer service team has the capability to track our vans in transit. If you have any inquiries about the status or location of your delivery, please contact our customer service. Proof of delivery will be sent by email once delivery is completed.
9. Liability and Insurance
[Courier Company Name] is liable for the value of the shipment as specified in our insurance policies. Customers are encouraged to review and purchase insurance options for high-value items. Liability for loss or damage is limited to the terms outlined in our insurance policies. £10.000 to £100.000
10. Complaints and Disputes
Any complaints or disputes should be reported to Interfast within a reasonable time-frame after the delivery. We will investigate and address the issue promptly. Failure to report issues in a timely manner may affect our ability to resolve them.
11. Termination of Services
Interfast Couriers reserves the right to terminate services to any customer at our discretion, particularly in cases of repeated violations of these terms and conditions.
12. Governing Law
These terms and conditions are governed by the laws of England and Wales . Any legal actions or disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in England.
By using Interfast's services, you agree to these terms and conditions. For any questions or clarifications, please contact our customer service.